Learning Quality Specialist
Company: Palo Alto Networks
Location: Santa Clara
Posted on: June 20, 2022
Job Description:
Our MissionCompany DescriptionAt Palo Alto Networks - everything
starts and ends with our mission:Being the cybersecurity partner of
choice, protecting our digital way of life.We have the vision of a
world where each day is safer and more secure than the one before.
These aren't easy goals to accomplish - but we're not here for
easy. We're here for better. We are a company built on the
foundation of challenging and disrupting the way things are done,
and we're looking for innovators who are as committed to shaping
the future of cybersecurity as we are.We're changing the nature of
work. Palo Alto Networks is evolving to meet the needs of our
employees now and in the future through FLEXWORK, our approach to
how we work. From benefits to learning, location to leadership,
we've rethought and recreated every aspect of the employee
experience at Palo Alto Networks. And because it FLEXes around each
individual employee based on their individual choices, employees
are empowered to push boundaries and help us all evolve,
together.Job DescriptionYour Impact
- Manage the content QA process and be accountable for the
quality of the e-learning within the LMS including regular reviews
of courses and paths
- Provide oversight to course creation and implementation,
learning paths, assignments, and maintenance within and outside of
Global Talent Development
- Manage the translation process for FLEXLearn solutions working
closely with EMEA/LATAM/JAPAC learning teams, employees and
third-party vendors to translate e-learning to the local
languages
- Review and test new and revised curriculum offerings from other
team members, provide feedback and suggestions for improvement, and
contribute to a new curriculum or program ideas
- Work with stakeholders to assess needs and develop effective
learning solutions across a variety of disciplines including sales,
compliance, operations, and more
- Design visually impactful and engaging digital experiences that
drive employee learning
- Work with the learning team to develop assessments that
determine the effectiveness of each course-including both
traditional assessments and more modern learning games
- Create course content that engages the audience, increases
retention, transfers skills/knowledge, and drives sustained
behavioral change
- Collaborate with (and sometimes supervise) third-party content
developers to ensure consistent, quality learning content
- Engage key stakeholders to understand the depth of analytics
requirements
- Establish and maintain effective relationships with all
stakeholders in Talent Development, IT, and across the
business
- Proactively identify opportunities for improvement to systems
and processesQualificationsYour Experience:
- College experience preferred
- Experience working within an LMS environment
- Experience in professional development, training or
education
- Strong attention to detail and ability to hold others
accountable to follow policies and best practices
- Strong design fundamentals: show us a portfolio that showcases
your craftsmanship and strong roots in design
- Design thinking: able to speak to non-designers about design
and engage them in the development process as needed
- Problem-solving: view design as a means for solving problems;
approach complex challenges head-on
- Expert verbal and written communication skills with the ability
to discover, understand and translate business requirements into
actionable items
- Planning: demonstrated ability to prioritize work, set
appropriate timelines, clarify expectations and utilize effective
processes/approaches to ensure work is delivered with an excellence
in a timely manner
- Communication: seek feedback early and often. Clearly
articulate processes and design choices. Welcome critique and
respectful discourse. Have a clear perspective with the ability to
both influence and be influenced by others
- Ability to drive a project to completion, owning the standard
of completed work across multiple stakeholders to deliver an
impactful learner experience
- Able to work independently as well as part of a team in a
driven and energetic environment
- Adaptability to meet the needs of an innovative and fast-paced
business
- Ability to learn quickly and work independentlyStrongly
Preferred
- Experience with learning experience design and visual
design
- Experience with Evolve authoring tool
- Experience with Intellum LMSAdditional InformationOur
CommitmentWe're trailblazers that dream big, take risks, and
challenge cybersecurity's status quo. It's simple: we can't
accomplish our mission without diverse teams innovating,
together.We are committed to providing reasonable accommodations
for all qualified individuals with a disability. If you require
assistance or accommodation due to a disability or special need,
please contact us at accommodations@paloaltonetworks.com.Palo Alto
Networks is an equal opportunity employer. We celebrate diversity
in our workplace, and all qualified applicants will receive
consideration for employment without regard to age, ancestry,
color, family or medical care leave, gender identity or expression,
genetic information, marital status, medical condition, national
origin, physical or mental disability, political affiliation,
protected veteran status, race, religion, sex (including
pregnancy), sexual orientation, or other legally protected
characteristics.Covid-19 Vaccination Information for Palo Alto
Networks Jobs
- Vaccine requirements and disclosure obligations vary by
country.
- Unless applicable law requires otherwise, you must be
vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer
has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this
particular position based on your location or job requirements,
please inquire with the recruiter.
Keywords: Palo Alto Networks, Santa Clara , Learning Quality Specialist, Other , Santa Clara, California
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