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Senior IT Solutions Architect

Location: Santa Clara
Posted on: June 21, 2022

Job Description:

Primary Accountabilities:

This person is the key solution architect for all Sales, Marketing, Service, and Order Management applications and processes, such as: Sales Funnel, Leads, Prospects, Service Order Management, Service Contract Management, Installed Base Management, Sales Order Processing.

Designs and develops new IT technical solutions/capabilities to solve large, complex business problems and deliver new capabilities
Responsible for technical planning, designing, development and modification of new solution specifications and application
This includes technical design of content structure, user/process flows and interfaces
Proficient in information technology, platforms and architecture
Manages large information technology vendors in the technical aspects of designing and developing IT solutions
Initiates innovative IT solution/design concepts
Technical consultant to group and business level managers
Leads development of high impact and/or long-range strategic solutions and/or initiatives, including development of broad architectural strategies


Develops and maintains relationships with senior leaders and executives in the organization
Understands key business strategies and serves as a chief advisor regarding IT technology and solutions
Plays a lead role in the development of IT roadmaps and plans. Presents to executive teams, adjusting content and delivery to the audience, as required
Keeps abreast of the latest developments in technology and solutions provided by product vendors
Manages consulting partners in the investigation of technology alternatives and delivery of solutions
Maintains a strong external perspective about how other leading edge companies are solving similar problems and challenges
Manages or oversees the delivery of key IT programs and initiatives
Helps to foster a culture of innovation and continuous improvement, contributing to the development of others
Participate in the assessment and development of capability for internal and external teams.


Demonstrated functional proficiency with the SAP CRM for Sales and Marketing, SAP CRM for Service, SAP ECC SD, SAP C4 and S4 cloud solutions, and other related modules
Deep knowledge and experience in Sales Funnel Management, Service Order Management, Service Contract Management, and GxP compliance
Expert in design, configuration, testing, and debugging of SAP sales, marketing, service and order processing modules
Solid understanding of the integration points between these modules and other parts of the SAP business application landscape
Demonstrated ability to learn and apply new technologies to meet the changing needs of the business
Experience across multiple ERP/CRM platforms preferred
Experience integrating SAP platforms and components with non-SAP platforms and third-party tools.
Other Qualifications:

Proven track record of successful mergers and acquisition projects
Deep experience and strong methodology in fit/gap analysis, business transformation, management of change, and all that is involved in acquisition integration projects
Ability to translate complex and sometimes conflicting business goals and objectives into IT strategies and plans, demonstrating good judgment and financial acumen
Ability to establish a clear vision and direction for the organization
Demonstrates courage to make difficult decisions; ability to align an organization and drive for results
Communicates and actively models the development of appropriate technical and leadership capabilities at all levels in the organization
A key differentiator will be candidates with experience leading people in complex, outsourced, global environments
A passion for defining key success criteria and achieving breakthrough results; demonstrated ability to drive a strategy and making the necessary course corrections if necessary
Extensive experience working as part of a global, virtual team in a multinational company
Experience working abroad preferred


Bachelors or Master Degree or University Degree or equivalent
Typically 10+ years relevant experience for entry to this level
Postgraduate and/or certification/license may be required
Possesses in-depth skills acquired through advanced training, study and experience and internal recognition in specialty

Keywords:, Santa Clara , Senior IT Solutions Architect, Other , Santa Clara, California

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