Youth Engagement Specialist- Day Shift (Full-Time)
Company: Covenant House California
Location: Santa Clara
Posted on: January 27, 2023
Career Opportunities with Covenant House California Youth
Engagement Specialist - Day Shift (Full-Time)Job Description: Youth
Engagement Specialist (YES) As our direct care staff work with
youth that are 18-24 years old, -we require that applicants are at
least 25 years old.Become a part of an exciting and dynamic
organization that makes a difference in the lives of youth
experiencing homelessness and trafficking ages 18-24 years old.
Covenant House California (CHC) is a non-profit agency whose
mission is to serve youth experiencing homelessness with absolute
respect and unconditional love.Covenant House California is opening
a new Transitional Housing Program in Santa Clara. We are seeking
to hire qualified youth engagement specialists (YES), to be on our
residential team at our new transitional living program. We are
looking for applicants that have experience working with youth that
have experienced homelessness, who have traumatic histories,
identify as LGBTQ, are gender non-conforming and/or who often face
multiple issues and have complex needs. This person will have
knowledge and/or experience working with youth development
programs, utilizing a harm reduction framework, using trauma
informed practices and will value working with a multi-disciplinary
team to create a safe inclusive environment for all. Covenant House
California offers an excellent benefits package, (effective date of
hire), including medical, vision, dental, an EAP program, pension,
tax deferred annuity and a generous vacation package.POSITION
SUMMARY:Youth Engagement Specialists (YES) are an essential and
core position on our multidisciplinary team. All CHC staff work
together to facilitate safety and comprehensive programming for
youth in our housing programs. Youth Engagement Specialists
facilitate day to day operations and duties by adhering to our
Mission Statement, Five Principals, Code of Conduct and the
policies and procedures of Covenant House. Youth Engagement
Specialists provide essential supervision and support, including
triage of door and phones, assessing safety, preventing and
managing crises, upholding programmatic policy and procedure,
documentation, light cleaning and building maintenance, as well as
being a positive adult role model that relentlessly engages with
our youth. Must want to work in a diverse and inclusive
environment.SCHEDULE: Tuesday - Saturday (7:30am - 4:00pm)SALARY
RANGE: $20.50 -HourlyESSENTIAL FUNCTIONS:
- Provide supervision of the program, including oversight and
maintenance of the various areas of the facility.
- Safety awareness of situations and spaces.
- Perform day to day operations and duties in accordance with
established policies and procedures.
- Provide welcoming, engaging and professional phone and door
coverage to include answering and responding to incoming crisis,
business information and resource and referral inquiries.
- Crisis prevention and intervention while adhering to agency
protocol for responding, reporting and seeking support.
- Build rapport with youth and act as a positive role model and
safe adult while maintaining and facilitating healthy
- Be a proactive and involved team member and encourage youth to
participate in activities.
- Direct supervision of the youth in the program on-site, on
outings in community, and during meetings and appointments in the
- Develop knowledge of the current community resources available
- Teach basic life skills such as personal hygiene, household
cleaning, and interpersonal interactions.
- Lead groups and workshops on skill building as assigned.
- Maintain and engage in consistent communication with the
multidisciplinary team by preparing shift notes and logs, as well
as creating critical incident reports.
- Attend trainings, meetings and supervision as assigned.
- Function as back-up coverage, as assigned.
- Work directly with youth doing triage (i.e., field questions,
ask what clients need, clarify the problem, etc.)
- Inspect common areas of the housing program for cleanliness on
a daily basis.
- Function as Person in Charge (PIC), as designated.
- Be timely and present at all scheduled meetings, trainings and
shifts.JOB REQUIREMENTS:EDUCATION: -High School Diploma or
Bachelor's Degree in Human Services or related field preferred,
relevant working experience will be accepted in lieu of diploma.
EXPERIENCE: -Minimum of 1-2 years' experience working with youth
ages 18-24.SKILLS: -Must have strong verbal and written
communication skills and strong organizational skills. Must be
computer literate (Word, Outlook, Excel, etc.)Must be a
self-starter and team player with the ability to work with other
staff members, clients, vendors and the public.TRANSPORTATION: Must
have a valid CA driver's license, good driving record and reliable
transportation.May need to transport clients/staff if required
using agency transportation.WORKING -CONDITIONS: -General
business/office environment. Must be able to lift up to 40 lbs. on
occasion, bend, sit and stand for prolonged periods of time. Some
weekend/holiday work may be required.KNOWLEDGE: Adolescent
Development, Crisis Intervention, Trauma Informed Care, Harm
Reduction, and CPR & FIRST AID.SUPERVISORY DUTIES: N/AEQUIPMENT
USED: -Computers (including email), telephone, and fax.COVID-19:
All Covenant House staff must be fully vaccinated and boosted
against Covid-19 -Covenant House California does not and shall not
discriminate on the basis of race, color, religion (creed), gender,
gender expression, age, national origin (ancestry), disability,
marital status, sexual orientation, or military status, in any of
its activities or operations. These activities include, but are not
limited to, hiring and firing of staff, selection of volunteers and
vendors, and provision of services. -We are committed to providing
an inclusive and welcoming environment for all members of our
staff, clients, volunteers, subcontractors, vendors, and
clients.Covenant House California is an equal opportunity employer.
We will not discriminate and will take affirmative action measures
to ensure against discrimination in employment, recruitment,
advertisements for employment, compensation, termination,
upgrading, promotions, and other conditions of employment against
any employee or job applicant on the bases of race, color, gender,
national origin, age, religion, creed, disability, veteran's
status, sexual orientation, gender identity or gender
Keywords: Covenant House California, Santa Clara , Youth Engagement Specialist- Day Shift (Full-Time), Other , Santa Clara, California
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