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Scientist - Custom Design Support (Remote)

Company: Disability Solutions
Location: Santa Clara
Posted on: March 13, 2023

Job Description:

The PositionThe Custom Design Support Scientist is a remote, hands-on, customer facing role, responsible for ensuring accurate and timely support of one of a kind customer panel designs for NGS Target Enrichment products. This role ensures customer requirements are correctly interpreted into custom panel orders.Responsibilities

  • Acting with minimal supervision, creates custom designs or interfaces with OEM partners to represent customer's design needs according to customer's instruction, established procedures and KAPA Target Enrichment specifications.
  • Works and efficiently communicates with customers to adjust custom design until customer approval is obtained.
  • Maintains complete and accurate records; design requests, design notes, draft and update SOPs, verification and validation test plans, group design guidance documents;
  • Support onboarding of new design resources within and outside of group (ie. Affiliate designers).
  • Collaborates with CIR for design-related customer complaints. Act as third level technical support for escalated design-related requests.
  • Execute/troubleshoot verification and validation testing of design process changes and HyperDesign updates.
  • Discusses relevant aspects of custom design business at RSS Sample Prep Reagent Business Team meetings.
  • May volunteer for other Sample Prep Reagent Team Initiatives.Requirements
    • Bachelors Degree in Bioinformatics, Computational Biology, Genetics, or Biology required, Masters or PhD preferred.
    • 3 years of experience in NGS panel design, NGS data analysis, NGS wetlab required.
    • Equivalent combination of education and experience accepted.
    • Experience with molecular biology / genomic workflows and applications highly preferred.Relocation benefits are not available for this job posting.The expected salary range for this position based on the primary location of California is $57,800-$107,400. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.BenefitsWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Unless entitled to a reasonable accommodation under applicable law, employees are required to be fully vaccinated against COVID-19 in accordance with customer requirements, the company's health and safety obligations and/or applicable law or guidelines. Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.If you have a disability and need an accommodation in connection with the on-line application process, please email us at

Keywords: Disability Solutions, Santa Clara , Scientist - Custom Design Support (Remote), Other , Santa Clara, California

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