Digital Access Specialist

Company: The Santa Clara University
Location: Santa Clara
Posted on: May 22, 2023

Job Description:

Digital Access Specialist page is loaded Digital Access Specialist Apply locations Santa Clara, CA time type Full time posted on Posted 30+ Days Ago job requisition id R3375 Position Title:Digital Access SpecialistPosition Type:RegularSalary Range:$33.46-$39.35/hour commensurate with experiencePay Frequency:HourlyPURPOSE OF THE POSITION
The Digital Access Specialist manages digital accessibility initiatives for the Office of Accessible Education (OAE) and the University at large. Charged with identifying University needs for improved accessibility and inclusivity of digital materials, they will provide programmatic technical support and training for faculty, students, and staff on the implementation of a range of assistive tools and technologies. This position will act as the primary expert in managing all digital accessibility resources on campus. The Digital Access Specialist implements accessibility best practices campus-wide. In collaboration with Instructional Technology, they will provide training for faculty and staff. This includes digital accessibility best practices for content creation to ensure ADA compliance. The Digital Access Specialist will provide technical assistance to provide materials (books, videos, publications, audio files) in an accessible format, in one-on-one or group settings, for students with disabilities. The Digital Access Specialist will be responsible for evaluating student educational access needs for the Office of Accessible Education, recommending appropriate assistive technology for such needs, and developing individualized training plans for students, faculty, and staff in support of campus technology needs. Additional responsibilities include support of website maintenance, OAE database management, tracking of student status, and creation of annual reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides campus-wide guidance on Web Content Accessibility Guidelines (WCAG) 2.0, 2.1, 2.2, WAI-ARIA 1.2, additional applicable W3C standards, and Section 508 accessibility compliance in collaboration with Academic Technology, Marketing and Communications, etc. to ensure that campus technologies meet accessibility requirements. 2. Evaluates and remediates campus-wide digital accessibility of the following

• Textbooks
• Course materials (including Open Educational Resource materials)
• University-used materials 3. Serves as Subject Matter Expert (SME) for digital accessibility of the following to identify campus accessibility needs and advise on enterprise accessibility software solutions for:
  • SCU website
  • Internal campus portals and resources
  • Content Management Systems and Learning Management Systems
  • Learning materials and resources, including both text and audiovisual 4. Works with faculty and the Bookstore to ensure digital access to textbooks and course-materials (i.e. E-text and other alternative formatting) 5. Curates and manages relationships with vendors for accessibility products and software
    6. Builds effective relationships with course developers, designers, and other key stakeholders to ensure the successful use of assistive technologies for disabled students 7. Manages the maintenance and updating of note taking softwares (i.e. Glean) 8. Determines need for and implements various access-oriented softwares for screen reader and text-to-speech software, recording technology, speech-to-text and voice technology (i.e. ZoomText, Dragon Naturally Speaking, Read&Write Gold, JAWS, etc.)
    9. Oversees additional assistive technology-related accommodations for students including alternative formats, physical hardware, and other ancillary assistive technology 10. Manages assistive technology for in-class and testing purposes for OAE accommodated students -
    11. Enhances campus learning outcomes by supporting faculty and troubleshooting lectures, recordings, and presentations for in-person, hybrid, and remote instructional modalities. -
    12. Manages accessibility and compliance for SCU online courses and programs
    13. Collaborates with departments and facilitates the captioning and transcription of audio, video, and other multimedia content in various educational platforms
    14. Manages OAE Website and Online Services in collaboration with OAE Office Manager
    • Assures compatibility with campus digital infrastructure
    • Uses T4 web content management system to develop, maintain, and update OAE website 15. Manages AIM Portal
      • Acts as primary AIM liaison and contact
      • Maintains AIM database integrity
      • Works with developers to implement additional features as needed
      • Provides training and technical support to staff and students 16. Develops, manages and trains faculty and staff on digital accessibility best practices for content creation in their courses and departments
        17. Evaluates student educational access needs, recommending appropriate assistive technology for such needs, and developing individualized accommodation recommendations with students to meet their access needs
        18. Manages Alternate Formatting for Texts
        • Procures books as needed in the appropriate format for students
        • Facilitates Bookshare memberships for students
        • Requests pdf copies of books from publishers
        • Keeps records of proof of purchase of books by students
        • Scans books, with publisher authorization, as needed 19. Directs the training of students and faculty for Assistive Technology (i.e. iPads, Livescribe pens, FM Systems, etc.)
          20. Manages the tracking and quarter/semester inventorying of all OAE Assistive Technology (Software and Hardware) 21. Other duties as needed
          GENERAL GUIDELINES
          • Interacts effectively across all units of the university
          • Recommends initiatives and implements changes to improve quality and services
          • Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
          • Maintains contact with students and solicits feedback for improved services -
          • Maximizes productivity through use of appropriate tools; planned training and performance initiatives
          • Researches and develops resources that create timely and efficient workflow
          • Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy, and timeliness of all operational functions
          • Prepares and submits reports as requested and required
          • Develops and implements guidelines to support the functions of the unit
          • Able to work independently to address and make decisions on day-to-day inquiries and issues, consulting with managers as needed on major issues
            QUALIFICATIONS
            • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred
            • This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment
              PHYSICAL DEMANDS
              The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation
              • Considerable time is spent at a desk using a computer terminal
              • May be required to travel to other buildings on the campus
              • May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations
              • May be required to occasionally travel to outside customers, vendors or suppliers
              • May be required to help move items (boxes, supplies) from one location/building to another
              • Ability to work evenings and weekends
                WORK ENVIRONMENT
                The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job
                • Typical office environment
                • Mostly an indoor office environment
                • Offices with equipment noise
                • Offices with frequent interruptions
                  KNOWLEDGE
                  • Experience with (or willingness to learn) the TerminalFour (T4) web content management system
                  • Familiarity with or willingness to learn campus systems such as T4, the Canvas LMS, LiveWhale, Peoplesoft, Workday, Google Suite functions and Microsoft Office including Excel (pivot tables, e.g.).
                  • Familiarity with and commitment to the mission, goals, and vision of Jesuit education, and of Santa Clara University in particular, preferred
                    SKILLS
                    • Excellent interpersonal, oral and written communication skills
                    • Creative problem solving skills
                    • Strong interpersonal skills with ability to deal with a wide variety of students, faculty, staff, and administrators
                    • Strength of character, honesty, integrity, good judgment, and discretion
                      ABILITIES
                      • Ability to work independently
                      • Excellent time management, organization, and ability to see assigned tasks through to completion
                      • Ability to manage finances, including running Peoplesoft or Workday budget reports
                      • Creativity, flexibility, and ability to work independently
                      • Willingness to take initiative in solving problems
                        EDUCATION AND/OR EXPERIENCE
                        • Bachelor's degree required, Master's degree preferred
                        • 5-6 years of relevant experience -required
                        • Experience working in Academic Context (K-12, Higher Ed, Educational Startup, etc.) preferred EEO StatementEqual Opportunity/Notice of NondiscriminationSanta Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/ Title IX of the Education Amendments of 1972Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR). -Clery Notice of AvailabilitySanta Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services -website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.Americans with Disabilities ActSanta Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources , and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu. About Us Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees. Santa Clara University requires all employees to be fully vaccinated and boosted against COVID-19. This mandate allows for limited exemptions and a grace period for new hires to comply with the vaccination requirement.
                          Santa Clara University does not sponsor work visas for staff positions. If hired, individuals must independently provide proof of their eligibility to work in the United States. Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. Visit our benefits -page for more information.

Keywords: The Santa Clara University, Santa Clara , Digital Access Specialist, Other , Santa Clara, California