Bellman (Part Time)
Company: Hilton Santa Clara
Location: Santa Clara
Posted on: February 10, 2024
We are seeking for an on-call part time Bellman particularly for
the weekends, booked out nights, including events such as concerts
and 49ers games.
-Dental, Medical, and Pension applicable to the Collective
-Vacation, sick and holiday pay
-Free Parking at the hotel
-Room Rate Discounts with any Hilton Brand Hotel
-Additional Room Discounts for select hotels within portfolio
-Two pairs of slip resistant shoes a year
-Discount rates for travel such as car rental, theme parks, and
Bellman are responsible for escorting guests to and from their
rooms in a professional manner. They help with guest luggage and
other baggage in a careful and safe manner. To provide our guests
with excellent service at the bell stand from arrival to departure.
Other responsibilities includes:
-Room arriving guests and assist departing guests professionally
and with the utmost courtesy.
-Handle all luggage, baggage, packages, etc. carefully and safely.
Adhere to hotel policy for luggage storage and retrieval.
-Responsible for being completely familiar with all types of guest
rooms and hotel facilities.
-Responsible for knowledge of groups and functions in the Hotel on
a daily basis.
-Provide shuttle service as needed.
-Monitor and maintain cleanliness of lobby area, bell closet, porte
cochere, and parking lot.
-Maintain control of guest and employee laundry pickup and
-Ensure all equipment is in operating order and all supplies are up
-Answer all guest questions accurately and resolve problems in a
timely manner ensuring guest satisfaction. Authorize revenue
allowances as allowed by hotel policy.
-Assist guests with directions and use computer for maps.
-Ensure all equipment is in operation order and all supplies are up
to par. Report equipment that needs repair or supplies that need to
-Assist other departments with moving boxes and equipment.
-Be familiar with the operating procedures of all other areas of
the hotel, cooperating fully and in a friendly manner with those
areas to assure customer satisfaction.
-Be a Team Player and encourage the teamwork attitude among
-Attends department and inter-departmental meetings.
-Notify management of any pertinent information related to shift
-Be knowledgeable in all hotel emergency procedures.
-Ensure areas are free of safety hazards and performs all duties in
a safe and efficient manner.
-Ensures total guest satisfaction.
-Follow supervisor's instructions and performs other duties as
directed or assigned.
Compensation: $18.52 an hour.
The Hilton Santa Clara is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status or
disability. If you need accommodation for any part of the
application process because of a medical condition or disability,
please call (408)562-6714 or email Ngoc Diep at
firstname.lastname@example.org to let us know the nature of your
Keywords: Hilton Santa Clara, Santa Clara , Bellman (Part Time), Other , Santa Clara, California
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