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Customer Care Representative I

Company: VirtualVocations
Location: Santa Clara
Posted on: September 3, 2024

Job Description:

A company is looking for a Customer Care Representative I.



Key Responsibilities:

Listen carefully to each customer with courtesy and patience
Troubleshoot and provide personalized solutions utilizing resources
Build customer relationships by being kind and helpful


Required Qualifications:

One or more years of customer contact handling experience preferred
Proficiency with technology for problem-solving
Proven track record of meeting KPI's, Metrics, and Goals
Working knowledge of Microsoft Office
Ability to work any assigned shift within Customer Care's hours of operation

Keywords: VirtualVocations, Santa Clara , Customer Care Representative I, Other , Santa Clara, California

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