Contact Center Support Operator
Company: VirtualVocations
Location: Santa Clara
Posted on: May 1, 2025
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Job Description:
A company is looking for a Contact Center Support Operator I to
assist with patient care through call center operations.
Key Responsibilities
Answer inbound calls and transfer callers to appropriate
destinations using electronic directories
Process on-call information and handle emergency calls as
needed
Provide information to the public and perform data entry tasks
related to patient appointments and services
Required Qualifications
High School Diploma or GED
One year of call or contact center experience or two years of
customer service experience
Emergency Medical Dispatch (EMD) Certification preferred
Experience in healthcare or a related field preferred
Keywords: VirtualVocations, Santa Clara , Contact Center Support Operator, Other , Santa Clara, California
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