Customer Service Representative
Location: Santa Clara
Posted on: January 14, 2021
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Job Description:
Do you enjoy assisting customers in a fast-paced, rewarding
environment? Do you like building relationships and helping out the
community? If so, then this Customer Support position is for
you!
Immediate need for a medical device company based in Santa Clara
County. The Customer Support Representative will be managing
accounts, and providing customer service. The ideal applicant will
have a passion for helping people as well as excellent written and
verbal communication skills.
Key Responsibilities
-Responsible for overall relationship between the organization and
vendors
-Develops and maintains relationships with current clients
-Maintains client database
-Tracks client orders
-Provides information to clients on medical systems over the phone
and occasionally in person
-Sends informational mailings to customers
-Provide technical support of equipment over the phone and on
site
-Enters and maintains data and local customer database
-Effectively contribute and communicate solutions
-Respond to internal communications (telephone calls, emails, voice
mails)
Additional Qualifications:
-Great listening and presentation skills
-Excellent internal and external customer service skills
-Outstanding client relationship and development skills
-Ability to develop and implement sales strategy.
-Ability to organize multiple projects and job responsibilities
-Meticulous detail orientation skills
-Relevant experience within the health care industry very
helpful
-High School Diploma required, Bachelor's or Associate's Degree
preferred
The company provides full benefits with unmatched employee perks.
Please apply immediately to work with a rewarding organization!
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Santa Clara , Customer Service Representative, PR / Public Relations , Santa Clara, California
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