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Customer Service Representative

Location: Santa Clara
Posted on: January 14, 2021

Job Description:

Do you enjoy assisting customers in a fast-paced, rewarding environment? Do you like building relationships and helping out the community? If so, then this Customer Support position is for you!



Immediate need for a medical device company based in Santa Clara County. The Customer Support Representative will be managing accounts, and providing customer service. The ideal applicant will have a passion for helping people as well as excellent written and verbal communication skills.




Key Responsibilities


-Responsible for overall relationship between the organization and vendors


-Develops and maintains relationships with current clients


-Maintains client database


-Tracks client orders


-Provides information to clients on medical systems over the phone and occasionally in person


-Sends informational mailings to customers


-Provide technical support of equipment over the phone and on site


-Enters and maintains data and local customer database


-Effectively contribute and communicate solutions


-Respond to internal communications (telephone calls, emails, voice mails)



Additional Qualifications:


-Great listening and presentation skills


-Excellent internal and external customer service skills


-Outstanding client relationship and development skills


-Ability to develop and implement sales strategy.


-Ability to organize multiple projects and job responsibilities


-Meticulous detail orientation skills


-Relevant experience within the health care industry very helpful


-High School Diploma required, Bachelor's or Associate's Degree preferred



The company provides full benefits with unmatched employee perks. Please apply immediately to work with a rewarding organization!


We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Santa Clara , Customer Service Representative, PR / Public Relations , Santa Clara, California

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