SantaClaraRecruiter Since 2001
the smart solution for Santa Clara jobs

Senior Business Systems Analyst

Company: ServiceNow
Location: Santa Clara
Posted on: February 17, 2021

Job Description:

Job Title: Senior Business Systems Analyst This position reports to: Manager, Software Engineering Company ServiceNow, the fastest-growing enterprise company over $1 Billion, is changing the way people work. The company was founded on the beach in San Diego in 2004 with the belief that getting simple stuff done at work shouldn't be so hard. And that the complex stuff should be easier to manage. We envisioned a world where anyone could create workflows that worked for-not against-them. The ServiceNow cloud-based platform was built to simplify the way work gets done. Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that's meaningful, not menial. Team We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. We win as a team! Role The individual will be a key member of our team partnering and supporting our Partner Sales, Alliance & Channels, and Operations teams by driving efforts and initiatives related to enhancing and improving systems and creating efficiencies. This includes partnering and engaging with Product Owners (PO), other Business Analysts, extended team members and stakeholders in the transformation and re-engineering of related business processes, configuring and/or customizing software to meet ServiceNow needs as well as helping ensure successful business adoption. This role reports into the IT and not business. What you get to do in this role:

  • Serve as a liaison between business stakeholders and development team.
  • Work closely with IT and business to drive requirement gathering workshops, data analysis, problem solving and functional design.
  • Work cross-functionally with Product owners and business stakeholders to drive alignment, help optimizing end-to-end processes, uncover areas for improvement and drive process improvement requirements
  • Create and present functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach
  • Propose/evaluate solutions for business issues and identify solutions that meet the business requirements.
  • Facilitate review sessions with functional owners and end-user representatives
  • Participate in end to end implementation planning including project management, issue management, communication and change management
  • Review QA and UAT test scripts
  • Manage UAT with end users including coordination and user acceptance signoff
  • Updating, implementing and maintaining required documentation. In order to be successful in this role, we need someone who has:
    • Minimum--8+--years--of--experience as Business Systems Analyst or IT Analyst.
    • Experience in supporting/configuring Partner Relationship Management (PRM) system.
    • In depth--understanding of--PRM--functionalities like Partner Management, Channels sales and Channel Marketing and its end to end connection from process, data and solution perspective.
    • Must be a self-starter and keen to explore new solutions.
    • Experience in documentation, and performing detailed gap analysis
    • Demonstrated ability to have successfully completed multiple, complex IT projects using Agile methodologies.
    • Demonstrated experience in project conceptualization and planning.
    • Good communications skills and has ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
    • Ability to lead and work collaboratively within a business unit team and have strong influencing skills.
    • Must be able to manage multiple priorities and complex tasks in a dynamic work environment.
    • Must have experience preparing conducting end-user training.
    • Demonstrated as a Team Player
    • Flexibility to work with a variety of personalities and styles.
    • Adaptable to work in a varied,--high-paced exiting, fun environment. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance. You have been redirected to a ServiceNow job page

Keywords: ServiceNow, Santa Clara , Senior Business Systems Analyst, Professions , Santa Clara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


SHIPPING CLERK
Description: Summary:Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Woodland, CA plant has an opening for a Shipping Clerk.This is a full-time (more...)
Company: Metal Sales Manufacturing Corporation
Location: Woodland
Posted on: 03/1/2021

Controls Technician 1B
Description: Pacific Coast ProducersLocation: 1376 Lemen Avenue, Woodland, CA, 95776, United StatesEmployee Type: Full-TimeRequired Degree: NONEManage Others: NoPacific Coast Producers, one of the nation's top food (more...)
Company: Pacific Coast Producers
Location: Woodland
Posted on: 03/1/2021

Food Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: West Sacramento
Posted on: 03/1/2021


LAB TECHNICIAN - INTERMEDIATE
Description: Location: Woodland, CADescription: Our client is currently seeking a LAB TECHNICIAN - INTERMEDIATE Position: Lab technicianJob Type : Contract 12 months possible for extension Location: Woodland, CAJOB (more...)
Company: The Judge Group
Location: Woodland
Posted on: 03/1/2021

Warehouse / Order Picker Associate
Description: CorTech is currently looking for candidates that have experience within the following subjects order picker, warehouse, and general labor for a reputable company in Woodland, CA.
Company: Cortech
Location: Woodland
Posted on: 03/1/2021

Customer Service Representative Fueler/Washer
Description: br br What's the Job br Ready to accelerate your career while helping our customers move forward As a Customer Service Representative Fueler/Washer at our Penske West Sacramento location, you'll (more...)
Company: Penske
Location: West Sacramento
Posted on: 03/1/2021

Food Delivery Driver - Postmates
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: West Sacramento
Posted on: 03/1/2021

CDL A Truck Driver
Description: Company Driver - Company- 73K/year, Doubles, Benefits after 30 days br br Requisition ID: 802 br br For More Information, Contact the Manager Abel at 909-240-1641 br br Pay Benefits
Company: Cardinal Logistics
Location: West Sacramento
Posted on: 03/1/2021

DAL-TILE CDL-A LOCAL DRIVER SACRAMENTO
Description: br br Find your future with Mohawk Industries. Mohawk Industries is a Fortune 500 multinational flooring company that employs 24,000 people throughout North America, including a private fleet of (more...)
Company: Mohawk Industries
Location: West Sacramento
Posted on: 03/1/2021

Warehouse Associate II - Inbound, Full-Time, (Morning Shift)
Description: br br Company Overview Warehouse Associate Inbound / Receiving Now Offering a 500 sign-on bonus paid after 90 days Where: 3050 Ramco Street, W. Sacramento, CA 95691 Type : Full-Time, Non-Exempt (more...)
Company: HD Supply
Location: West Sacramento
Posted on: 03/1/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Clara RSS job feeds