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Professional Services Consultant, Firewall and Prisma Access

Company: Palo Alto Networks, Inc.
Location: Santa Clara
Posted on: September 14, 2022

Job Description:

Our Mission At Palo Alto Networks - everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We're changing the nature of work from benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Your Career This role is an integral part of our mission within our Professional Services team. As a Consultant, you will provide onsite and/or remote deployment and configuration expertise relating to Palo Alto Networks solutions. You will function as the products Subject Matter Expert and will interact directly with the customer's personnel and project teams providing leadership, technical direction, interpretation, and alternatives to our best practice deployment methodology. This is a highly technical, hands-on role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customer's environment. As a Professional Services Consultant, you'll get into the details of our platform. You will push the buttons, flip the levers, turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity, implementations, and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the company's platform is desired, even more important is having a solid foundation in networking and security technologies. In fact, extensive experience with a competitor's technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time, so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant. And don't worry, we will send you to our Professional Services Academy to prepare you for the role, so you are experienced with our suite of services and products before you first meet the customer. Your Impact

  • Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
  • Build custom security policies and application signatures, configured for our client's needs
  • Progress and uphold expertise in deploying advanced Palo Alto Networks features and functionality
  • Provide after hours and weekend on-call support as needed to support maintenance activities
  • Analyze logs and events from the solution to perform initial troubleshooting and issue identification
  • Work with our Technical Assistance Center to troubleshoot and diagnose support cases
  • Maintain the Company's solution and provide mentorship on code upgrades and best practices
  • Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope Your Experience
    • Experience with network, security solutions, and technologies leading security solutions in large environments
    • Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users
    • Experience with installation, configuration and operation of high-end firewall appliances, ideally with Palo Alto Networks products
    • Panorama Management and Deployment
    • Experience with Prisma Access
    • Strong Scripting skills using Ansible and/or Terraform preferred.
    • Possess one of more of the following industry certifications: CISSP, CCNA, CNSE, JNCIE-SEC, CCSE, CCSM, PCNSE
    • Effectively handle multiple projects and work calmly under pressure
    • An excellent writer, with strong verbal social skills, with demonstrated ability to communicate to senior leaders, technical peers, and non-technical partners
    • Ability to work with the customers security & network teams to build confidence across the business units impacted by the change with the addition Palo Alto Networks
    • Experience with IDS/IPS solutions and technologies
    • Experience leading security solutions in large environments
    • Deep understanding of different security threats, internet protocols, and applications
    • Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products
    • Strong TCP/IP networking skills
    • Can effectively handle many different tasks at a time
    • Extensive background in internetworking, LAN, and WAN technologies required Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Salary disclosure required by sb19-085 for positions located in the state of Colorado: If hired in Colorado, this position starts at a salary of $147,700- to $164,100 /yr. Restricted stock units and bonus pay may also be offered as part of this compensation package, as well as benefits that include: flexible paid time off, employee stock purchase program, medical, dental, vision, 401K, life, and disability insurance. Additional information about benefits may be found . All your information will be kept confidential according to EEO guidelines. Covid-19 Vaccination Information for Palo Alto Networks Jobs
      • Vaccine requirements and disclosure obligations vary by country.
      • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
        • The job requires accessing a company worksite
        • The job requires in-person customer contact and the customer has implemented such requirements
        • You choose to access a Palo Alto Networks worksite
        • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter. Covid-19 Vaccination Information for Palo Alto Networks Jobs
          • Vaccine requirements and disclosure obligations vary by country.
          • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
            • The job requires accessing a company worksite
            • The job requires in-person customer contact and the customer has implemented such requirements
            • You choose to access a Palo Alto Networks worksite
            • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Keywords: Palo Alto Networks, Inc., Santa Clara , Professional Services Consultant, Firewall and Prisma Access, Professions , Santa Clara, California

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