Deal Desk Analyst

Company: Figma
Location: San Francisco
Posted on: May 3, 2025

Job Description:

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web , Figma helps entire product teams brainstorm , design and build better products - from start to finish. Whether it's consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone-comemake with us!As Figma's newest US-based Deal Desk Analyst, you'll play a key role in scaling Deal Desk operations to support our growing sales team. Acting as a trusted advisor and subject matter expert, you will guide deals through the quote-to-cash lifecycle-including deal structuring, quote generation, approvals, order forms, and compliance with revenue recognition and legal policies-to ensure contracts are both strategic and mutually beneficial for Figma and its customers. Demonstrating your business acumen, problem-solving ability, and empathetic perspective, you'll help Sales navigate non-standard deals, processes, and policies, while collaborating cross-functionally to remove roadblocks and accelerate deal velocity.This is a full time role that can be held from one of our US hubs or remotely in the United States.What you'll do at Figma:

• Serve as a strategic partner to the Sales team by reviewing, structuring, and approving non-standard deals to ensure alignment with company objectives and policies
• Monitor Deal Desk support and approval queues in Salesforce, ensuring requests are processed accurately and efficiently
• Partner with Deal Desk peers in the US, Europe, and Asia to ensure global consistency, share best practices, and support deal execution
• Support manual processes and newly launched offers as needed, adapting to business requirements while finding opportunities to streamline and scale operations
• Build and maintain clear, comprehensive documentation for all Deal Desk-related processes to improve sales productivity and internal alignmentWe'd love to hear from you if you have:
  • 2+ years of Deal Desk experience at a B2B SaaS company
  • Experience using Salesforce and CPQ
  • Excellent written and verbal communication skills with a keen attention to detail
  • A track record of partnering with cross-functional teams such as Systems, Legal, Accounting, and Finance to implement new processes and improve existing workflows
  • Proven ability to build strong rapport with sales, navigate complex deal cycles, and problem-solve through ambiguityWhile it's not required, it's an added plus if you also have:
    • Experience working in a fast-paced, similar stage product-led growth environment
    • Familiarity with Revenue Recognition principlesAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureIf based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.Annual Base Salary Range (SF/NY Hub):$122,000 - $238,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Examples of accommodations include but are not limited to:
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Keywords: Figma, Santa Clara , Deal Desk Analyst, Professions , San Francisco, California