Events Logistics and Operations Supervisor

Company: Offthegrid
Location: San Francisco
Posted on: May 24, 2025

Job Description:

The Events Logistics and Operations Supervisoris responsible for setting the hourly operations staff up for success by:

• Ensuring all staff have the necessary physical materials and communication tools for their shifts and events
• Maintaining and caring for OTG equipment and materials to ensure they are in excellent condition for a polished event experience
• Overseeing the Creator onboarding experience, document management, and sales documentation with accuracy and efficiency
• Enforcing daily accountability of hourly staff, ensuring that materials, vehicle checks, and reporting processes are properly followed
• Managing Defect reporting and documentation in OXP, as well as processing fines for Defects, to maximize equipment value and uphold brand standards
• Serving as the point person for Market operations when no other coverage is available, including taking full responsibility for on-site execution, communication, and physical setup-this may require lifting and moving materials weighing up to 50 lbs
• Championing operational efficiency and accessibility by proactively identifying and implementing improvements-such as using lighter materials and tools, making mobility adjustments, and providing reasonable accommodations to support physical accessibility and team member well-beingDaily responsibilities:
  • Execute Creator onboarding efficiently and completely
  • Review Market Producer and Catering Producer post-event reports
  • Process Creator document reviews and sales slips
  • Stage event materials for easy truck loading and pickup at OEP events
  • Inspect vehicle sign-in logs, ensuring pack, cab, and exterior conditions are reported
  • Report Defects and process fines as neededWeekly responsibilities:
    • Schedule Creator tastings and gather content/documentation
    • Respond to Creator questions (general inquiries) within 24 hours
    • Execute and support partnership materials for Market activations, collecting documentation/content for future amplification
    • Update the upcoming week's materials plan and conduct on-site Market visits to provide training and make improvements
    • Perform office and warehouse stocking and purchasing
    • Assess equipment condition and plan maintenance or repair tasks (in coordination with Market Producers/facilities)
    • Design and maintain a truck asset management system, including clear, labeled layouts for item placement inside each vehicle so that Market Producers and hourly workers can load and unload quickly and consistently
    • Ensure truck and material setups are "plug and play" ready by establishing, tracking, and communicating equipment organization protocols that streamline setup for events
    • Collaborate with leadership to develop content plans for upcoming Market Producer filming sessionsMonthly responsibilities:
      • Create and distribute a "new Creator" deck to OTG staff
      • Manage vendor scheduling for facilities cleaning and communicate with third-party vendors such as restroom rental companies and fleet management companies to ensure smooth operational execution for OTG onsite staffAs-needed tasks:
        • Update the Creator FAQ
        • Revise Market guide materials
        • Collect and submit Market permit documents
        • Print and maintain Market materials and signage at required par levels (as outlined in the Market guide)
        • Support Creator onboarding in OXP and provide Tabica onboarding/training
        • Cover Market operations in the absence of Market Producers
        • Act as an on-site auditor at Markets to ensure Creator compliance with company expectations-this includes confirming use of curb ramps, checking for correct pricing, verifying accounting for funds collected through community partnerships, and identifying issues related to setup or branding
        • Distribute fines and document Defects as needed to uphold safety, accessibility, and operational standards, including tracking violations over time for accountability and support conversations
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Keywords: Offthegrid, Santa Clara , Events Logistics and Operations Supervisor, Professions , San Francisco, California