Retail Supervisor
Company: Hope Services
Location: Watsonville
Posted on: March 11, 2026
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Job Description:
Retail Supervisor Are you a person who enjoys helping others?
Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valleys leading provider of services to
people with developmental disabilities and mental health needs. We
seek candidates who share our inspirations & aspirations. Selection
of staff is made on a competitive basis, and we are committed to
promoting diversity, equity, inclusion & belonging at all levels
>>>>> 2025 Winner of Mercury News Best in Silicon
Valley >>>>> ASPIRE to Excellence CARF Accredited
>>>>> 2024 Great Nonprofits Top-Rated Nonprofit
>>>>> Four-star Charity Navigator
>>>>> 2024 Candid Gold Seal of Transparency *Pay
Rate: $17.75 per hour Summary: To supervise front-end operations
and assure proper customer service. Retail Supervisor will be
responsible for smooth running of the sales floor and proper cash
handling. Essential Functions: The following responsibilities
represent the essential functions of the position. An employee in
this classification is responsible for carrying out the following
functions: 1. Supervise the floor staff including cashiers, floor
clerks and volunteers. 2. Assures proper display of product in
order to meet customer expectations. 3. Provides high level of
customer service, trains staff to perform quality customer service.
4. Maintains adequate staffing on the floor to meet store demands.
5. Supervises retail associates as assigned, providing ongoing
training and support as needed. 6. Leads staff to assure a
cooperative work environment for the team. 7. Responsible for
scheduling and covering breaks and meals of floor staff. 8. Assures
compliance with all building maintenance and safety practices to
assure a safe work environment. 9. Performs pricing of materials,
assures appropriate documentation and deposit of money collected
from local sales. 10. Acts as a mandated abuse reporter. 11. May
perform other duties as assigned to assure efficiency of
operations. Supervisory Responsibility: Provides training and
leadership functions for daily supervision of retail associates.
Qualifications Required: Experience working in a retail or clothing
store is desirable. Required Knowledge and Skills: 1. Ability to
communicate in a positive manner. 2. Ability to read, write and
communicate in English. 3. Knowledge of HOPE and ability to
communicate information about HOPE 4. Knowledge of what items are
acceptable products and what are unwanted items. 5. Ability to
supervise others and provide a learning environment. 6. Ability to
stand at a work station for long periods 7. Ability to lift and
move 40 lb. loads 8. Use of hand trucks and hydraulic lifters and
other machinery. Environmental Conditions: Store environment.
Constant physical activity, lifting, moving and sorting large loads
of materials all day long. May be exposed to dirt and dust. Do you
have what it takes to make a difference? Inspire and be inspired!
Hope Services takes immense pride in maximizing our employee
engagement. Will you join us?? Visit www.hopeservices.org to find
out more about us and the people we serve. Hope Services is an
equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees
not regardless of, but with consideration and appreciation for
race, color, religion or belief, national, social or ethnic origin,
sex, age, physical, mental or sensory disability, HIV Status,
sexual orientation, gender identity and/or expression, marital,
civil union or domestic partnership status, past or present
military service, family or parental status, or any other status.
PIc3c74990055e-37156-39940539
Keywords: Hope Services, Santa Clara , Retail Supervisor, Retail - All , Watsonville, California
