Customer Service Representative
Company: Legend Real Estate and Finance
Location: Santa Clara
Posted on: November 20, 2020
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Job Description:
Manage large amounts of incoming calls Generate sales leads
Identify and assess customers needs to achieve satisfaction Build
sustainable relationships and trust with customer accounts through
open and interactive communication Provide accurate, valid and
complete information by using the right methods/tools Meet
personal/customer service team sales targets and call handling
quotas Handle customer complaints, provide appropriate solutions
and alternatives within the time limits; follow up to ensure
resolution Keep records of customer interactions, process customer
accounts and file documents Follow communication procedures,
guidelines and policies Take the extra mile to engage customers
Keywords: Legend Real Estate and Finance, Santa Clara , Customer Service Representative, Sales , Santa Clara, California
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