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Head of Sales for ServiceNow.org, AMS

Company: ServiceNow
Location: Santa Clara
Posted on: January 20, 2023

Job Description:

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. -With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies 2022.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job DescriptionServiceNow.OrgAt the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline, it's a demonstration of our intent to impact the world for the better. To continue this mission, ServiceNow is launching ServiceNow.org, a new go-to-market vertical that leads with our values to exclusively service the needs of the global non-profit community, using the power of our platform to enable these vital organizations to achieve operational efficiency boosts, when those time saving efficiencies will literally save and impact lives. Aligned to our ESG strategy, the Servicenow.org team will position our world-class platform capabilities and solutions to non-profits and reinvest a portion of the profits into the community.What you will do in this role:We are seeking a Head of Sales for ServiceNow.org AMS who will lead a team that produces new business sales revenue from software licenses within Non-Profit charitable customers in the AMS GEO. In this role, the leader will:Recruit, hire, build and motivate a team of ServiceNow.org Account Executives into this new business to drive rapid growth in the sectorBuild and drive a sales strategy for the Geo in conjunction with the President of ServiceNow.org and the Regional Sales Leadership- understanding the competitive landscape, presence, and strength within the GeoActively engage in territory planning, relationship development and opportunity development by supporting and assisting in sales and customer meetings to drive opportunities to a closeCoach and mentor team members to drive excellenceManage and report accurate forecast and pipeline to the businessEngage and align effectively in C-level meetings to properly understand business requirements and support the teamBuild effective working relationships with internal stakeholders including but not limited to Geo Sales, Solution Consulting, Marketing, Solution Sales, Product Business Units, Partners, Global Impact/ESG, and Support/Customer Outcomes, as well as the ServiceNow Executive Team.Retain and grow existing customer base with regular non-sales customer engagement activities to deliver on excellent customer experience and value realizationOwnership of driving successful pipeline generation activities in partnership with marketing and partnersElevate customer success stories to the Head of ServiceNow.org on an annual basis for external publication.Collaborate with our ESG teams on philanthropic endeavors that may be associated with current and/or prospect customersProvide guidance as needed to team members on how to effectively work with non-profitsQualificationsTo be successful in this role, we need someone who has:Possess a unique balance of a non-profit heart, yet able to maintain a business mindset. A passion for selling, with a bigger purposeExtensive track record of new business sales success in enterprise sales software10+ years experience selling into and working with Non-Profit organizations; Ability to understand the "bigger picture" and business drivers around technology in the Non-Profit spaceStrong success in recruiting, coaching, motivating, and managing an exceptional sales teamAbility to build strong, internal cross-functional relationshipsInstant customer credibility: ability to build strong external relationships, especially at the C-levelOwnership and accountability of maintain accurate CRM reports, including current and future forecasts and opportunity reviewsTravel 20-40% -or as requiredJV20For positions in the Bay Area, we offer a base pay of $177,750 - $293,250, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.--- Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com -for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.SummaryType: Full-timeFunction: Sales

Keywords: ServiceNow, Santa Clara , Head of Sales for ServiceNow.org, AMS, Sales , Santa Clara, California

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