Order Entry & Sales Support Specialist

Company: Maisons Marques & Domaines
Location: Oakland
Posted on: May 20, 2025

Job Description:

Reports to: Director of ProcurementOverview:Maisons Marques & Domaines USA Inc. (MMD USA) was founded in 1987 as the U.S. sales and marketing arm for Champagne Louis Roederer and its California winery, Roederer Estate. Today, the company has grown into a well-respected niche-marketer and importer of family-owned, prestigious producers. In spite of its growth, Maisons Marques & Domaines has retained the spirit of a small, hands-on company with a very dedicated team. It has built long-lasting, mutually rewarding alliances with key distributors in each U.S. market, based on personal commitment and entrepreneurship. As the wine industry continues to evolve in the U.S., MMD USA intends to remain an outstanding and distinctive ambassador of the wineries it represents.Maisons, Marques & Domaines USA, Inc. is seeking an engaged contributor to join our team as an Order Entry and Sales Support Specialist. We are looking for someone to bring energy and passion to the role. The role reports to the Director of Procurement. The position interacts regularly with the sales team, our distributors, and accounting. The position is based in Oakland and reports to the office Monday-FridayThis is a Full-Time, Salaried Non-Exempt position with benefits located in our Oakland office.Job duties:Order Processing: (-80%)Confirming receipt of distributor's orders, recording of ordersEmailing confirmation of orders, communication of outages and future availabilityUpload of orders to third party warehousesInventory and allocation files upkeepLogistics & Compliance: (-20%)Coordinate and release of Distributor's ordersCoordinate inventory receipt with warehouses by providing suppliers shipments informationProvide import documents to distributors Customs brokersOther Tasks:Serve as backup to Sales Services AdministratorWork closely with Inventory & Revenue Accountant in reconciling inventory issuesAssist distributors in resolving pricing/shipment issuesPrice coding by sales channels (yearly)Qualifications:An Associate degree or equivalent commensurate experienceProficient with Microsoft Office, especially Excel (min. VLOOKUP, Pyvot tables)ERP Software experience, MS Dynamics SL a plusAccounting background a plusEffective time management and self-accountabilityExcellent verbal and written communication skillsHigh energy and outgoing personalityExperience in the wine industry is preferredInventory allocation understanding, experience preferredIndustry compliance understanding and ability to learnA minimum of 2 years of customer service and data entry experienceOur BenefitsCompetitive compensation commensurate with experienceFull Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurancePaid time offPaid holidays401k & Company MatchFlexible spending accountFree parkingSalary: $65,000.00 - $75,000.00 per yearJob category: General Administration and Other

Keywords: Maisons Marques & Domaines, Santa Clara , Order Entry & Sales Support Specialist, Sales , Oakland, California